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SignalP combines professional intraday trading signals with a structured development system. Move from learning concepts to applying them confidently in live markets.

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Privacy Policy

Our privacy policy and how we use your data

1. Introduction

SignalP ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, you should not use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, password, and other registration details
  • Profile Information: Profile picture, bio, and other optional profile details
  • Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
  • Communication Data: Messages, support requests, and other communications with us
  • User Content: Trading signals, playbooks, notes, and other content you create or upload
  • Team Information: Team names, member information, and team settings (for team accounts)

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

  • Usage Data: Pages visited, features used, time spent, and interaction patterns
  • Device Information: Device type, operating system, browser type, IP address, and device identifiers
  • Log Data: Access times, error logs, and performance data
  • Location Data: General location information derived from IP address (not precise location)
  • Cookies and Tracking Technologies: See our Cookie Policy for details

2.3 Information from Third Parties

We may receive information about you from third-party services, including:

  • Authentication Providers: When you sign in using third-party authentication (e.g., Google OAuth)
  • Payment Processors: Transaction information from Stripe or other payment processors
  • Analytics Providers: Aggregated usage and performance data

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Service Provision: To provide, maintain, and improve our Service
  • Account Management: To create and manage your account, process transactions, and provide customer support
  • Communication: To send you service-related notifications, updates, and marketing communications (with your consent)
  • Personalization: To personalize your experience and provide tailored content and features
  • Analytics: To analyze usage patterns, improve our Service, and develop new features
  • Security: To detect, prevent, and address security issues, fraud, and unauthorized access
  • Legal Compliance: To comply with legal obligations and enforce our Terms of Service
  • Research: To conduct research and analysis to improve our Service (using aggregated, anonymized data)

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

  • Supabase: Database, authentication, and storage services
  • Stripe: Payment processing and billing
  • Email Services: Resend or similar services for transactional and marketing emails
  • Analytics Providers: PostHog, Vercel Analytics, or similar services for usage analytics
  • Hosting Providers: Cloud infrastructure and hosting services

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Team Accounts

If you are part of a team account, your information (including name, email, and activity) may be visible to team owners and administrators. Team members with appropriate permissions may also access team-shared content and data.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of our users or others
  • Prevent fraud or abuse
  • Respond to government requests

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

4.5 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments and updates
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Service, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

7.1 Access and Portability

You have the right to access and receive a copy of your personal information in a structured, machine-readable format.

7.2 Correction

You can update your account information at any time through your account settings. You may also request correction of inaccurate information.

7.3 Deletion

You can delete your account at any time through your account settings. You may also request deletion of your personal information, subject to legal and contractual restrictions.

7.4 Opt-Out

You can opt out of marketing communications by clicking the unsubscribe link in our emails or adjusting your communication preferences in your account settings.

7.5 Data Processing Restrictions

You may have the right to restrict or object to certain processing of your personal information.

7.6 Exercising Your Rights

To exercise any of these rights, please contact us through our contact page or at the email address provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

We take appropriate safeguards to ensure that your information receives an adequate level of protection, including through contractual clauses and other mechanisms as required by applicable law.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • The right to know what personal information we collect, use, and disclose
  • The right to delete your personal information
  • The right to opt out of the sale of personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including the rights described in Section 7 above. Our legal basis for processing your information includes:

  • Performance of a contract (providing the Service)
  • Legitimate interests (improving our Service, security, fraud prevention)
  • Consent (marketing communications, optional features)
  • Legal obligations (compliance with laws and regulations)

12. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about you. For more information about our use of cookies, please see our Cookie Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Through our contact page: /contact
  • By email: privacy@signalp.ai
  • By mail: 301 Remington St. Fort Collins, CO 80526

Last Updated: January 18, 2026